FREQUENTLY ASKED QUESTIONS
What’s your cancellation policy?
In the event of a force majeure such as a fire, earthquake, hurricane, flood or other circumstances outside the control of a party causing damage to the property preventing the guest from obtaining normal use of the villa, all payments will be refunded to the guest. In the event of a force majeure causing the guest to be vacated from the villa, the unused portion of the vacation on a pro-rata basis will be refunded to the guest. In the event of an official hurricane warning in force for Turks and Caicos within 48 hours of the guest’s scheduled arrival, we’ll waive the cancellation penalty and change the reservation to a future date. To best protect your reservation payments, we highly recommend cancel for any reason (CFAR) trip insurance which you can purchase online from brokers like insuremytrip.com.
What do you require for a deposit?
25%, with the balance due 60 days before your trip.
How far is Sunset Point Oceanfront Villa from the airport?
6 miles. About a 15 minute drive.
Where do we fly into and what is the airport code?
Providenciales International Airport. The airport code is PLS.
How will we get from the airport to the villa?
Either rental car or taxi. One of our property management villa reps will be meeting you at the villa and give you a full villa orientation once you arrive. If you are not renting a car, taxis are available at the airport. The fare will be around $20/person as of this writing.
Do we need to rent a car while we’re there?
We highly recommend you do. Almost all guests who stay in Providenciales vacation rentals rent a car.
If we have any questions during our stay, who do we contact?
Our property management company on Providenciales is Island Escapes. They will be there to answer any questions you have or respond to any problems.
The villa looks like two houses. Will we be sharing the property with anyone?
No, you’ll have the entire place to yourselves. Sunset Point looks like two houses, but it’s actually all one villa connected by covered decks
What is the villa's layout?
You can find Sunset Point Villa's floor plans here.
The villa has two structures connected by wraparound covered decks. The larger structure is 3 levels:
Floor one is the game room and pool deck.
Floor two is the living room and kitchen (same level as driveway)
Floor three is the Queen Palm Suite.
The other structure features the other 3 bedrooms:
The Hibiscus Suite and The Orchid Suite are on one level.
Above those two bedrooms is the King Palm Suite, which is very large. In addition to a king bed, there's a queen sleeper sofa on the floor, plus two queen beds in the open sleeping loft. The sleeping loft is accessible via a ladder. We don’t recommend the loft itself for toddlers or very young children. Whereas the sleeping loft can accommodate adults, there is no privacy as it is not closed in.
Please note that each of the three bedrooms in this part of the villa is self-contained, opening onto the wraparound decks and not onto interior hallways.
Is there a beach on the property?
No, but the ocean in back of the villa is shallow with a sandy bottom, and generally calm. It’s just a few steps down from the dock before you’re standing in that beautiful turquoise water! Taylor Bay Beach is just a 3-minute walk away. You can walk there on land or in the ocean.
Where is Taylor Bay Beach?
Taylor Bay Beach is located on the south side of Providenciales, in the Chalk Sound area of the island. Taylor Bay has a small, crescent-shaped beach with calm, shallow water.Sunset Point Oceanfront Villa is just a three minute walk away by land. Or, you can also walk to Taylor Bay Beach in the ocean from Sunset Point Villa.Is Taylor Bay Beach child-safe?
Yes, it’s calm and shallow, with a white sand bottom, for hundreds of feet
Are bugs a problem?
Like all Caribbean destinations, mosquitoes and no-see-ums can be a nuisance, especially around sunrise and sunset, and after storms or rains. Ocean breezes help deter them, but the best deterent is bug spray or lotion. Those with DEET seem to be the most effective
Can we hire a cook for a meal or for the day?
Yes, we can supply you with a list a cooks, chefs, and catering services available to meet almost any budget
Is the water safe to drink?
Water is a combination of trucked in water and cachement, which is stored in a large cistern. Many guests opt to buy drinking water and ice from the store during their stay.
Should we buy trip insurance? Because unexpected travel interruptions may occur due to medical emergencies, illness, weather, flight delays/cancellations, or any other unforeseen circumstances that are NOT subject to refund, TRIP INSURANCE THAT COVERS YOUR RESERVATION IS HIGHLY RECOMMENDED.
Do you sell trip insurance?
No, however you can choose from a number of different travel insurance plans on sites such as www.insuremytrip.com. Please make sure that you choose one that covers the cost of the villa rental in the event you must cancel your trip.
Do you have snorkeling equipment at the villa?
There MAY be some snorkeling equipment there, but it’s not something that we keep stocked. We suggest bringing you own mask and snorkel. Another option is to buy or rent snorkel equipment while you’re on the island.
What if we want to rent kayaks or paddle boards while we’re there?
There are a few companies that rent kayaks and paddle boards, and will deliver them to the villa. One is Big Blue Collective. You can also rent kayaks by the hour at Las Brisas restaurant on Chalk Sound, about a mile away.
Do you have a Google My Business page?
Yes we do! You can see it here: Google My Business Sunset Point Oceanfront Villa.
Hi, Quentin!